What patients can expect

Patients

In today’s age of over automated, corporate “big-box” healthcare, patient care often gets lost in the shuffle. That’s why Praxis Health has spent the last 25 years building a “family” of local medical practices. All given the freedom and support to provide your family with personalized, one-on-one care. Because from check-ins to follow-ups — and everything in-between — our goal is greater patient satisfaction with each visit. While always providing care that’s as individual as you are.

At Praxis Health, we want to ensure that you receive excellent care, respect and compassion before, during and after your visit. We offer a wide variety of medical services, from routine physical exams to emergency care.

We are dedicated to exceptional patient care and outstanding patient satisfaction. We want every patient, family member and guest to have a comfortable and pleasant experience. As part of your healing process, we will be sensitive to your emotional, spiritual and special needs.

Praxis Health has a long-standing reputation for high-quality, compassionate care. We continually renew this commitment to advancing the art of caring by offering cost-effective, personalized healthcare using state-of-the-art medical technology. We trust that you will experience this dedication from the moment you arrive and will continue to experience it throughout your stay with us.

Following is information to help you know what to expect, your patient rights and insurance guidelines you might have prior to and/or during your stay at Praxis Health. For more details, please review the patient information on our clinic websites.  Thank you for choosing Praxis Health for your healthcare needs.

Each Praxis Health clinic is responsible for scheduling, pre-registering and registering patients; verifying insurance data; providing financial counseling; estimating charges; and collecting patient copays, deductibles and coinsurance at the time of service. We aim to ensure a superior customer service experience, while making sure we are accurate and efficient in gathering all the correct information regarding your care at a Praxis Health clinic.

We know that billing along with health insurance claims can be confusing. Additional information about the billing and financial services is available from each Praxis Health clinic. Our goal is to help you better understand our patient billing process and to answer some of the most frequently asked questions.

 

If you would like to view your medical record online, please access My Health Record. My Health Record is a secure online tool used by most Praxis Health clinics that allows you to view, download and send your most up-to-date health records on any internet-enabled device, all from your smartphone or computer. Read more to learn how My Health Record works to improve your care experience at Praxis Health.

Praxis Health is committed to providing the highest-quality care possible for our patients. We recognize that the ultimate measure of quality is how our patients feel about their healthcare experience. We know that in addition to outstanding performance in several measurable areas, including reducing readmission rates and improving patient satisfaction, patients also remember the nurse who assisted with paperwork and the doctor who took the time to kindly answer every question. We want you to know that everyone at Praxis Health is working hard to constantly assess and improve the quality of our care.

At Praxis Health, we take your privacy very seriously. You can rest assured that we will take every step necessary to ensure your privacy. You may ask for copies of our “Notice of Privacy Practices” and “HIPAA” brochures for detailed information. According to the Health Insurance Portability and Accountability Act (HIPAA) (a section of laws enacted by the federal government), you have specific rights concerning the use of individually identifiable health information. Only individuals with a legitimate “need to know” may access, use or disclose patient information. Protected health information may be released to other covered healthcare providers without patient authorization if used for treatment, payment or healthcare operations, or for public good purposes as permitted by state and federal laws. However, any disclosures of protected health information for use outside treatment, payment and/or healthcare operations requires patient authorization. If you would like one of your family members to be able to discuss your care with your providers, you will need to list that person (or persons) on the HIPAA forms.

Praxis Health patients x-ray
Praxis Health patients child

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